Between Gmail, Twitter And Now Facebook, There Is No Universal Inbox, Yet
Waking up and opening your laptop on Monday mornings has become a terrifying process. Between Gmail, Twitter, Yammer, Skype and Facebook and more it seems like hundreds of people known and unknown are trying to contact you at any given time. Information overload and fragmentation has gotten so bad that there was even a The Office episode spoofing the still outstanding need for a Universal Inbox (what they called WUPHF) for all your messages.
Prioritization of the deluge of information thrown at you is a huge problem, and one that currently only has imperfect solutions. Some set up an auto-reply declaring email bankruptcy, some do their best to train (when they can) their messaging system to prioritize and most of us just ignore everything but the most pressing stuff. Last Monday, Facebook announced its foray into messaging and took a unique stance on one of the most pressing problems of our time by taking the solution social.
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